Articles Search Results

Question: How to resolve "duplicate node tst tree" error? Answer: Attached are instructions on how to resolve "duplicate node tst tree" error in Time Guardian version 4 or lower only. Attached are instructions on how to resolve "duplicate nod Read More

How to replicate a standard custom configuration to multiple TS-3000i(s) Answer: The following steps will allow you to generate a standard custom configuration setup from your initial clock and copy the settings via a file upload to  Read More

Below is the procedure to move a firebird database, this may also help in restoring a backup database: Stop Firebird Guardian service in old server Move db to new machine Install Time Guardian Read More

Attached are instructions to resolve issues with punches for 3rd shift or grave shift employees. The notes attached can apply to TG version 5 or higher.  Paypolicy = Payclass Read More

Attached are instructions to installing a remote client. This only applies to Time Guardian version 5, plus or pro. Requirements are: Server Time guardian directory must be shared Full control sha Read More

  With versions 5.6 and up, you are able to load names from pc to clock. This can be done using the app, in communication, select clock name, press RECV then DOWN. RECV will backup existing fingers DOWN will place names to unit Keep away from CLEAR Read More

Download the attached QB Install Notes for QuickBooks integration with Time Guardian Series (Time Guardian 5.x, Time Guardian Plus 2.x, Time Guardian Pro 4.x)  Note: IIF imports are no longer supported. Please use latest update attac Read More

PROBLEM: Brand new PIX-75, TCX-85, TCX-88 not printing out of the box after putting cover back on. SOLUTION: Close the gap in the rear. Unclosed gap = will not print Closed gap = will now print Read More

Hours are not showing in payroll output file Fix:  In the payroll profile settings, add all labors to the selected box, leave available box empty. This rule applies to reports as well. Note: Applies to Time Guardian Pro, Pl Read More

See how calculation works Rule 1: Rounding always works in Hours/Minute format Rule 2: Wages always works in Hundredth format   8:13 am (8:22) - 11:47 am (11:78) = 3:34 (3:56) 7:12 pm (7:20) – 9: Read More